AI Assistants & Website Chats

The challenge

Generic chat widgets invent answers, ignore brand voice and leave visitors without a reliable path to a human when it matters.

What GLOBIVO builds

Custom website chats and digital assistants grounded in approved company knowledge, with clear rules, lead capture, quality checks and controlled human handovers. Text-first today; speech and avatar options can be planned where appropriate.

Why a custom approach

Assistants should reflect your knowledge boundaries — not an open-ended model improvising. Custom design keeps answers aligned, auditable and improvable.

How projects typically run

We define purpose and allowed topics, prepare knowledge sources, design conversation flows, implement with monitoring hooks, test answers and plan ongoing knowledge care.

What you receive

• Scoped assistant concept and rules
• Knowledge structure for approved content
• Integrated chat or assistant experience
• Handover paths to human support
• Test notes and maintenance guidance

Next step

Tell us where visitors or teams need reliable answers. We will outline a controlled first version.